DEV3 Docuna – Knowledge Base & Help Center WordPress Theme for Elementor & WooCommerce

DEV3 Docuna is a WordPress theme for software companies, SaaS products and support teams that need a knowledge base and help centre people actually use. The home page is a short, teal duotone photo band with a giant search box that overlaps its edge. Type a few letters and suggestions appear; press / anywhere and the search is focused.

There is no public live demo. Watch the video tour at the top of this page, or step through the screenshots at desktop, tablet and phone sizes.

A real documentation layout

• Three columns on every article. A sticky docs navigation with a filter box on the left, the article in the middle and an On this page contents list on the right, built from your headings and highlighting where you are.
• Everything readers expect. Breadcrumbs, audience and "applies to" pills, reading time, updated date, previous and next, related articles and a "Still stuck?" box that points to support.
• Writing tools. Tip, Note and Warning callouts, numbered steps with step markers, tables, a dark terminal code block with a Copy button and heading anchors.
• Print-friendly. A print layout hides navigation and votes, wraps code and prints link addresses.
• Mobile. The navigation collapses behind a "Browse docs" button, and every layout is tested at 390 px with no sideways scrolling.

"Was this helpful?" votes

Each article ends with a Yes / No vote. It works without JavaScript (a normal form with a nonce and honeypot), upgrades to an in-page vote with JavaScript, remembers one vote per browser and limits repeat votes. Counts are stored on the article, shown once there are enough votes, and listed in a Helpful column in the docs list, so you can see which articles need work.

Changelog, FAQ, status and support

• Changelog timeline. Release notes with version, date and tags (new, improved, fixed, security, deprecated) on a vertical timeline, with tag filters.
• FAQ with FAQPage structured data, and a Status page with component health, 45-day bars and incident history (sample data; link your own status page in the Customizer).
• Support requests. A ticket-style contact form (product, priority, subject, message) built with Contact Form 7, styled to match. The theme does not connect to a help-desk service.
• Docs-first search. A plain site search lists documentation first, then release notes, then posts.

Shop and blog

Support packs, onboarding sessions and training are sold with WooCommerce (virtual products, so checkout skips shipping), with a slide-out cart and quick view. An announcements blog is included.

Compatible plugins

Docuna has compatible styling for the wrappers of knowledge-base plugins such as BetterDocs and Heroic Knowledge Base (article body, sidebar, search box, breadcrumbs and feedback box), with a class map in the documentation. They are optional, not bundled and not required.

Edit everything

• Every demo page is built with the free Elementor plugin and the DEV3 widgets: Photo Hero, Docs / Help Centre, Table of contents, Changelog, FAQ, Testimonials, Kinetic Heading, Magnetic Button and Post Type Grid.
• 29 block patterns for the block editor, including callouts, steps, code, release notes, status, contact options and a "Still stuck?" panel.
• Customizer. Product name, docs version label, support email, status and community links, plus colours, self-hosted fonts (Spline Sans and Spline Sans Mono), header, footer, shop and blog settings.
• A child theme is included.

Performance and accessibility

• No 3D and no WebGL. About 13 KB of JavaScript is always loaded; motion is a small lazy chunk.
• Self-hosted fonts, no external requests. Skip link, visible focus rings, a labelled search with a combobox list, keyboard-friendly navigation and reduced-motion support. Includes an RTL stylesheet, a .pot file and wpml-config.xml.

What's in the download

• dev3-docuna.zip: the theme (the demo package is built in)
• dev3-docuna-child.zip: the child theme
• dev3-theme-toolkit.zip: the DEV3 Theme Toolkit plugin (widgets and blocks, post types, demo importer)
• dev3-docuna-demo-content.zip: the demo package, for reference
• Documentation/: the HTML guide

The one-click demo imports the Home, FAQ, Contact support, Status, Announcements, Shop, Cart, Checkout and My account pages, 6 doc categories with 30 articles, 10 release notes, 6 posts, 4 customer stories, 4 products, the menus and a support form. "Docuna Desk" and every person, number and incident are fictional; photos are free-licence stock listed in the credits file.

Requirements

• WordPress 6.0 or newer (tested up to 6.8) and PHP 7.4 or newer
• Elementor (the free version works) is recommended
• WooCommerce for the shop and Contact Form 7 for the support form
• The DEV3 Theme Toolkit plugin (included; WordPress prompts you to install it)

Support

Six months of support are included: installation, demo import and questions about the theme's features. Read how we built Docuna for the design decisions behind the layout.