Crowdfunding platform software: 7 things to check before you launch
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A crowdfunding campaign runs against a clock and other people's money. Here are seven things to check before you launch a platform or choose software for one, with DEV3 Pledgewell as the worked example.

1. What happens at the deadline?
A pledge started a second before the deadline may be paid a minute after it. Look for a rule that gives in-flight payments a short window, a visible Finalising state and a result that is written once, however many servers race to write it. Pledgewell waits 30 minutes, shows the state on the page and settles under a lock.

2. Who is refunded when a goal is missed?
An all-or-nothing campaign that fails must give everyone their money back, including the fee and the tip, even if hundreds of cards must be refunded. A queue that survives a failed gateway call and flags a manual transfer after many tries is better than a loop in a request.
3. Is reward stock honest?
Two backers must not both get the last mug. Claims should be held while a payment is pending, released if it fails and returned when a gift is refunded.
4. Can supporters give monthly without a support ticket?
Look for change, pause, cancel and card update in the supporter's own account, and a retry schedule that stops after a few failed periods.

5. When do organisers get paid?
A hold period, an identity check and a verified bank account protect you and your supporters. Look for negative balances netted against the next payout and a way to reverse a payout after a chargeback.
6. What do your trust and safety people see?
A review queue for first campaigns, a fraud queue, card-testing rules, disputes with evidence and a takedown that refunds everything are the minimum.

7. Are the fees clear before anyone pays?
Show the platform fee, the card fee, the option to cover fees and any tip as a breakdown before the pay button, and give organisers a calculator.
Where Pledgewell stops
Payments run on a simulated gateway until you connect one, recurring charges for real processors and the identity and bank integrations are your work, and all-or-nothing pledges are charged at once rather than held. These limits are listed on the product page so you can plan for them.
The same page in dark mode — A deep moss palette keeps the green and marigold identity readable at night.




