Platform status

All systems operational

Every platform component is responding normally.

Updated 22 Oct 2026, 06:31 pm · refreshes every minute

Uptime (30 days)

99.98%

SLA commitment 99.95%

Avg. support first response

9.8 h

Rolling 30-day average

Verification queue

1 pending

Avg. review ~1h

Monitored components

6

External checks every minute

Components · 90-day uptime

100% < 99.9% < 99.5%
  • Website & storefront

    Public site, marketplace browsing and search

    90 days agoToday

    99.988%

    Operational

  • Marketplace checkout (Razorpay)

    Cart, order creation and payment verification

    90 days agoToday

    99.988%

    Operational

  • Downloads & license API

    Signed downloads and public licence verification

    90 days agoToday

    99.986%

    Operational

  • Realtime messaging

    Buyer–author chat and live notifications

    90 days agoToday

    99.981%

    Operational

  • Author verification (KYC)

    Document checks and review queue

    90 days agoToday

    99.984%

    Operational

  • Email delivery

    Receipts, invoices and notifications

    90 days agoToday

    99.982%

    Operational

Support SLA targets

Committed first-response and resolution times by ticket priority.

PriorityFirst responseResolution target
critical2 h8 h
high8 h24 h
medium24 h72 h
low48 h120 h

About this page

Availability is measured by external probes every minute from multiple regions. Planned maintenance (01:00–05:00 IST, announced 72 hours ahead) is excluded, as described in our SLA.

Report an incident to support@dev3.tech, or a security issue through the Trust Center.

Read the full SLA and service credits →