Platform status
All systems operational
Every platform component is responding normally.
Updated 22 Oct 2026, 06:31 pm · refreshes every minute
Uptime (30 days)
99.98%
Avg. support first response
9.8 h
Verification queue
1 pending
Monitored components
6
Components · 90-day uptime
Website & storefront
Public site, marketplace browsing and search
90 days agoToday99.988%
Operational
Marketplace checkout (Razorpay)
Cart, order creation and payment verification
90 days agoToday99.988%
Operational
Downloads & license API
Signed downloads and public licence verification
90 days agoToday99.986%
Operational
Realtime messaging
Buyer–author chat and live notifications
90 days agoToday99.981%
Operational
Author verification (KYC)
Document checks and review queue
90 days agoToday99.984%
Operational
Email delivery
Receipts, invoices and notifications
90 days agoToday99.982%
Operational
Support SLA targets
Committed first-response and resolution times by ticket priority.
| Priority | First response | Resolution target |
|---|---|---|
| critical | 2 h | 8 h |
| high | 8 h | 24 h |
| medium | 24 h | 72 h |
| low | 48 h | 120 h |
About this page
Availability is measured by external probes every minute from multiple regions. Planned maintenance (01:00–05:00 IST, announced 72 hours ahead) is excluded, as described in our SLA.
Report an incident to support@dev3.tech, or a security issue through the Trust Center.