dev3 ·
I am thinking about DEV3 Deskly (Laravel script). What exactly is in the download, and what does the listing say it does?
#included#helpdesk#ticketing#support-desk#live-chat
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What is included in the DEV3 Deskly download?
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dev3 · Accepted answer
A self-hosted helpdesk on Laravel 12 and Filament 4: email-to-ticket, live chat, web form and API in one queue, SLA timers on business hours, automations, canned replies, a bilingual knowledge base, a customer portal with CSAT, reports, DEV3 AI drafts and a web installer.
What's in the download
Unzip the download from your DEV3 account first.
deskly-v1.0.1.zip: the application. Upload this one to your server. It contains thedeskly/folder (withvendor/and the DEV3 core already included),Documentation/,LICENSE.txtandSTART-HERE.txt.Documentation/index.html: the full guide. Open it in a browser.README.txtandSTART-HERE.txt: the quick start.
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