What are the limitations of DEV3 Promptly I should know before buying?

Good to know

• The demo data, screenshots and video tours use the offline demo model. It writes English and Arabic only (other languages fall back to English), and seeded Arabic drafts keep some English topic words. With your own provider, the chosen language is passed to it in the prompt.
• AI usage is billed to you by your provider. Promptly meters and limits usage in credits, but you set the prices, so check your provider's rates before you set the multipliers.
• The OpenAI-compatible, Anthropic and Google drivers follow the providers' documented APIs but were not run against live accounts, because no real AI key is used in testing. Try them with a low-limit key first.
• The web installer seeds a lighter demo, about 35% of the full history, so it fits shared-hosting request limits. php artisan dev3:install --demo seeds the full set.
• There is no self-serve credit-pack checkout: a workspace gets more credits by upgrading its plan, at its next renewal, or from a super-admin Grant credits top-up (for example a pack paid by invoice).
• The usage meter on the Billing page counts calendar months, while each workspace's credit period follows its renewal date, so the two can differ within a month.
• Document search compares vectors in PHP, without a vector database. That suits knowledge bases of thousands of chunks, not millions. Scanned PDFs need OCR first.
• Chatbot replies arrive whole with a typing effect rather than token by token, and team replies reach the widget by polling every few seconds.
• The Stripe, PayPal and Razorpay drivers follow the providers' documented APIs but were not tested against live accounts, so test with sandbox or test-mode keys first. Renewals on those gateways depend on their webhooks, and plan changes are not prorated.

The How it's built section below covers the engineering behind Promptly.