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What are the limitations of DEV3 Chatterbay I should know before buying?

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dev3 · Accepted answer

Good to know before you buy

  • Instant delivery needs Reverb. Without it the widget polls every 4 seconds and the inbox every 5, so shared hosting works with a delay of a few seconds.
  • Visitor locations are fictional until you add a GeoLite2 file and the geoip2 package. Nothing leaves your server.
  • Mail is simulated (written to the log) until you configure SMTP, so transcripts and offline replies need mail settings.
  • Subscription payments run on a simulated gateway. Stripe, Razorpay and PayPal are present; renewals on a real gateway leave the invoice open with a pay link, and stored-card auto-charging is a guarded stub you finish.
  • Workspaces cannot connect their own payment accounts: Chatterbay handles no money between a workspace and its visitors.
  • Agents are on the web only: sound and browser notifications while the tab is open. There is no mobile agent app.
  • Name: Chatterbay is a working name checked by a web search only, not a trademark clearance. Check it before launching under it.
  • No hosted demo. The brands, people and places in the screenshots are fictional.
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